These terms govern your use of the Join 9 platform. Please read them carefully before registering or placing any bets. By creating an account on Join 9, you confirm that you have read, understood, and agreed to everything set out below.
These cards summarise the most important aspects of the Join 9 Terms and Conditions. They are not a substitute for reading the full terms below.
You must be at least 18 years old to register and play on Join 9. One account per person is permitted. Providing false information during registration is a breach of these terms and may result in account closure and forfeiture of funds.
All deposits on Join 9 are processed using the payment methods listed in your account. Withdrawals are subject to identity verification. Join 9 reserves the right to request documentation before processing any withdrawal request.
All bonuses offered on Join 9 are subject to wagering requirements. Bonus funds cannot be withdrawn until the applicable wagering requirement has been met. Attempting to abuse bonus offers may result in account suspension.
You are responsible for keeping your Join 9 login credentials secure. Do not share your password with anyone. Join 9 will never ask for your password via email or chat. Report any suspected unauthorised access to support immediately.
Fraud, collusion, use of automated software, and any attempt to manipulate game outcomes are strictly prohibited on Join 9. Violations will result in immediate account termination and may be reported to relevant authorities.
Join 9 is committed to responsible gaming. Players can set deposit limits, session limits, and request self-exclusion at any time. If you feel your gambling is becoming a problem, use the tools in your account or contact our support team.
Welcome to Join 9. These Terms and Conditions ("Terms") govern your access to and use of the Join 9 online casino platform, including all games, features, promotions, and services available through the website at join-9.net and any associated mobile applications ("the Platform").
Join 9 is operated as an online gaming platform providing casino games, live dealer tables, and related entertainment services to eligible players. These Terms apply to all users of the Join 9 platform, including registered account holders and visitors.
By registering an account on Join 9, making a deposit, or placing a bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you are unsure about any part of these Terms, please contact the Join 9 support team before proceeding.
These Terms should be read alongside the Join 9 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Join 9.
To register and use the Join 9 platform, you must meet all of the following eligibility requirements:
Join 9 reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory documentation confirming your eligibility, Join 9 may suspend or close your account and withhold any funds pending investigation.
To access the full range of games and services on Join 9, you must register a player account. During registration, you are required to provide accurate, complete, and up-to-date personal information. This includes your full name, date of birth, email address, and any other details requested in the registration form.
Each person is permitted to hold only one Join 9 account. Creating multiple accounts — whether under the same name, email address, payment method, device, or IP address — is a breach of these Terms and may result in all associated accounts being closed and balances forfeited.
Join 9 may carry out identity verification checks at any point during your use of the platform. Failure to complete verification when requested may result in your account being restricted until the process is completed.
Join 9 accepts deposits via the payment methods listed in the cashier section of your account. The available methods may vary and are subject to change. All deposits must be made from a payment account that is registered in your own name. Join 9 does not accept deposits from third-party payment sources.
Withdrawal requests on Join 9 are processed to the same payment method used for your most recent deposit, where possible. Join 9 applies a standard identity verification process before processing withdrawals. You may be asked to submit copies of identification documents, proof of address, and proof of payment method ownership.
If your withdrawal request is declined, Join 9 will notify you of the reason. Common reasons include incomplete verification, unmet wagering requirements, or a mismatch between the withdrawal method and the deposit method used.
Join 9 offers bonuses and promotions to eligible players from time to time. All bonuses are subject to specific terms that are published alongside each offer. By claiming a bonus on Join 9, you agree to the terms attached to that specific promotion.
All games available on the Join 9 platform operate according to their individual game rules, which are accessible within each game. In the event of a discrepancy between a game result displayed on your screen and the result recorded on the Join 9 server, the server record will be considered the authoritative result.
The following activities are strictly prohibited on the Join 9 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:
You are solely responsible for maintaining the confidentiality of your Join 9 account credentials, including your username and password. Join 9 will never ask you to share your password via email, live chat, or any other communication channel.
If you believe your Join 9 account has been compromised, contact our support team immediately. We will take steps to secure your account and investigate any suspicious activity.
Join 9 is committed to promoting responsible gaming and providing tools that help players stay in control of their activity on the platform. We believe that gambling should be an enjoyable form of entertainment, not a source of financial or personal harm.
If you are concerned about your gambling habits or those of someone you know, we encourage you to use the responsible gaming tools available in your Join 9 account or contact our support team for assistance. Full details are available on the Responsible Gaming page.
Join 9 collects and processes personal data in accordance with its Privacy Policy. By registering on Join 9, you consent to the collection and use of your personal information as described in that policy. Your data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.
You may close your Join 9 account at any time by contacting our support team. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.
Join 9 reserves the right to suspend or permanently close any account that is found to be in breach of these Terms. In cases of serious breach — including fraud, money laundering, or repeated bonus abuse — Join 9 may withhold funds pending investigation and may report the matter to relevant authorities.
Join 9 provides the platform on an "as is" basis and makes no warranties regarding uninterrupted availability, error-free operation, or the fitness of the platform for any particular purpose. To the fullest extent permitted by applicable law, Join 9 excludes all liability for:
Nothing in these Terms limits Join 9's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
Join 9 reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. Where changes are material, Join 9 will make reasonable efforts to notify registered players via email or an in-platform notification.
Your continued use of the Join 9 platform after updated Terms have been published constitutes your acceptance of those changes. If you do not agree with any changes to the Terms, you should stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or if you need clarification on any aspect of your Join 9 account, please contact our support team. We are available 24 hours a day, 7 days a week.